Frequently Asked Questions

What is your refund policy?2018-10-29T16:31:55+00:00

We cannot offer refunds on completed courses.

How can I register and pay for an employee?2018-10-29T16:31:16+00:00

One of our representatives would be happy to set up an account for your staff. Please call 718.701.0385 to set up an account and get your employees started right away!

Do you send my results to the state?2018-10-29T16:29:58+00:00

The following states require FuneralContinuingEducation.com to provide your results electronically: Kansas, Arkansas, Tennessee, Florida, West Virginia, Kentucky, New Hampshire.

Do my workshops expire?2018-10-29T16:29:25+00:00

You have 12 months from the date of purchase to complete your course hours. Your expiration date will appear on your invoice and account email.

How can I change my personal information?2018-10-29T16:28:18+00:00

You can change your personal information at any time by logging into your account and selecting the MY PROFILE button.

What if I fail the exam?2018-10-29T16:27:41+00:00

If you fail the test you can retake it until you have met the passing grade of 70%.

Is there an exam after the completion of the course?2018-10-29T16:27:03+00:00

Yes. There is a multiple choice test at the completion of each course. A 70% passing grade is needed to complete each course.

What if I step away from my computer? Will I still be logged on?2018-10-29T16:26:11+00:00

You will automatically be logged off of your course after 20 minutes of inactivity. Workshops Express feels very strongly about the content of these courses and encourages each user to fully read each course.

Do I have to complete the course in one sitting?2018-10-29T16:25:24+00:00

You do not have to complete your course in one sitting. Simply log off and the next time you log in you will continue where you left off.

What are my payment options?2018-10-29T16:24:34+00:00

FuneralContinuingEducation accepts most major credit cards (MasterCard, Visa, Discover, American Express)

Is my registration information secure?2018-10-29T16:23:50+00:00

Yes. Your personal information will not be shared with any third party. Your personal information and email address will not be shared with any third party.